Once again, Comcast fails.

5 Mar

I am waiting for a call back from a supervisor at Comcast. It is supposed to happen before 6:50 pm EST tomorrow Friday, March 6, 2009. Who is betting that it does not happen? Okay, I am taking a dollar on it not happening- anyone want to bet that it will? Come on- you might only lose a dollar.

Customer service is definitely not a priority at a lot of places we all know but Comcast may be the worst. And, Jason at customer service for Comcast definitely fails. Fails. Fails. Fails.

And, if the don’t call me I will give you all the lovely details at 6:51 pm tomorrow.

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2 Responses to “Once again, Comcast fails.”

  1. comcastcares1 March 6, 2009 at 1:13 pm #

    I work for Comcast. I am sorry to learn that your complaint had to be escalated and now you have to wait for a phone call from a supervisor.

    Please let me know how I can help. I am here to assist.

    Regards,

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_Can_Help@cable.comcast.com

  2. Dad March 6, 2009 at 6:01 pm #

    I’m not sure, but either comcast gets their customer service reps from “Northworst Airlines” or “Northworst” gets theirs from Comcast…

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